H&R Block Reviews

H&R Block's pricing structure is designed to be upfront and transparent, with costs varying depending on the complexity of the tax situation. For online tax filing, prices start at $0 for simple returns, with state filing starting at $0 for the same. The Deluxe package, suitable for more complicated tax situations, starts at $55 plus $49 per state filed. For those opting for software download, the cost begins at $35 for the federal return, plus $37 per state. In-person services with a tax professional start at $89, and the price can increase up to $496 for a federal filing, based on the individual's tax needs. Additional services such as Tax Identity Shield are available for $35, and the Spruce financial platform offers a high-yield savings account to help customers manage their refunds effectively.

Among the popular products and services offered by H&R Block are their online tax preparation services, which cater to a range of needs from simple to complex tax situations. Users can file on their own or with the help of a tax professional. The tax software provided by H&R Block is another key product, available for download and designed for at-home tax preparation. It includes features like real-time refund results and audit support. For small businesses or individuals with unique tax situations, Block Advisors provide specialized guidance. Additionally, H&R Block has introduced Spruce, a financial platform that includes a high-yield savings account, aiming to help customers manage their finances and maximize their tax refunds. For those living abroad, expat tax services are available to assist with international tax filing requirements. The company also offers Tax Identity Shield for tax identity theft protection and restoration.

H&R Block provides several payment methods for their services. Customers can pay their federal taxes using credit and debit cards through an authorized third-party provider, with a convenience fee applied. Another option is direct payment from a bank account, which can be done using the IRS Direct Pay service, allowing payments directly from savings or checking accounts with a U.S. bank routing number. For those who prefer traditional methods, checks or money orders are accepted and can be mailed with the appropriate tax form. Additionally, H&R Block offers the possibility to pay in parts with an installment agreement approved by the IRS, where the taxpayer agrees to make monthly payments towards their tax debt.

H&R Block has a 100% Satisfaction Guarantee for their tax preparation software. If a customer is dissatisfied with the software for any reason before filing their return, they can receive a refund of the full purchase price paid to H&R Block or its authorized reseller, excluding shipping and handling charges, taxes, and any rebate received. To be eligible for a refund, the customer must notify H&R Block of their dissatisfaction within 60 days following the initial purchase of the software. The customer must also mail the original media or the original UPC code from the box along with a copy of the store receipt to H&R Block, postage prepaid. As for the shipping policy, H&R Block provides electronic delivery of tax software, so there are no shipping charges for online products. For physical products, any shipping policies would be detailed at the time of purchase from the authorized reseller.

To contact H&R Block, customers can call their customer service number at 1 (800) 472-5625. Additionally, support for online and software tax products, as well as other services, can be found on the H&R Block Online Customer Tax Support and Help Center. For more specific inquiries or assistance, reaching out to the H&R Block corporate office directly might be beneficial, with the corporate phone number being 1-816-854-3000. These resources are designed to provide comprehensive support for a variety of needs.

To find an H&R Block office near you, use the H&R Block Office Locator available on their official website. By entering your state or zip code, you can access a list of local tax offices and professionals in your area. This tool also allows you to make an appointment with a tax professional at your convenience. Additionally, for immediate assistance, you can call 1-800-HRBLOCK (1-800-472-5625) for live support.

Accessing H&R Block's online services is straightforward. Customers can start by visiting the H&R Block website and choosing the tax filing option that best suits their needs. For those who prefer to file on their own, there are options starting at $0 for simple returns. The website offers easy document upload from a phone, computer, or tablet, and provides more forms for free compared to other services. For more complex tax situations, there are options to get help from a live expert and use AI Tax Assist. Additionally, the MyBlock app allows users to manage their tax preparation from anywhere, providing access to tax documents and the ability to file online. For specific guidance and support, the H&R Block Online Customer Tax Support and Help Center is available to address account management and troubleshooting issues.