H&R Block Reviews
(Rated by 1499 users)
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Payment Methods
- Credit/Debit Cards
- Authorize.Net
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Customer Service4.0
- Return Policy4.0
Recent Customer Reviews (3)
Niklas Eisenhauer
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Dexter Simon
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Amber McDaniel
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H&R Block Pricing
In-Person Filing
$89 - $300
Payment Methods
Accepted Payment Options:
Prices for items on Hrblock.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Authorize.Net
Payment Process
- Payments can be made online during the checkout process.
- For H&R Block credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
H&R Block Pros & Cons
Pros
1
User-Friendly Interface: H&R Block's online platform is designed to be intuitive, making it easy for users to navigate and complete their tax returns.
2
Robust Free Version: The free version offers a comprehensive selection of forms, making it one of the best free options available for simple tax situations.
3
In-Person Support: H&R Block provides access to professional tax preparers in physical locations, offering personalized assistance and guidance.
4
Multiple Guarantees: The company offers various guarantees, such as the Maximum Refund Guarantee and 100% Accuracy Guarantee, providing clients with added assurance regarding their tax filings.
CONS
1
Higher Pricing for Complex Returns: Costs can escalate quickly, especially for more complicated tax situations, making it less affordable compared to some competitors.
2
Deceptive Marketing Practices: Recent allegations indicate that H&R Block has engaged in misleading advertising, particularly regarding its "free" filing options, which may not be accessible to many consumers.
3
Challenging Downgrade Process: Users attempting to downgrade their services face obstacles, including having to contact customer support and potentially losing entered data, which can be frustrating and time-consuming.
4
Seasonal Staff Limitations: Many preparers are seasonal employees, which may lead to inconsistencies in service quality and expertise.
H&R Block Features and Benefits
Features
MyBlock App
Allows users to manage tax prep from anywhere, check return status, store and share records securely, and access tax pros year-round.
AI Tax Assist & Live Tax Pros
Enables users to ask unlimited questions and get unlimited support.
Tax Identity Shield
Offers complete tax identity theft protection and restoration year-round for a fee.
Spruce Mobile Banking App
Provides budgeting features and savings interest for financial wellness.
Free File
Includes snapping a picture of W-2 for upload, drag-and-drop import of prior returns, data security, and free federal e-filing.
User-Friendly Interface
Features a colorful, visual, intuitive design that keeps tax prep from feeling overwhelming and easy to navigate.
Complex Tax Topics Guidance
Provides clear guidance on complex tax topics, including crypto.
Robust Free Version
Offers a comprehensive selection of forms suitable for simple tax situations.
In-Person Support
Provides access to professional tax preparers in physical locations for personalized assistance.
Maximum Refund Guarantee
Issues a refund of the tax preparation fee if an H&R Block error results in a larger refund or smaller tax liability.
100% Accuracy Guarantee
Reimburses any penalties and interest due to errors made by H&R Block during tax preparation.
100% Satisfaction Guarantee
Allows clients to pay only if satisfied; full refund of purchase price if dissatisfied before filing, within 60 days for software.
Upfront Pricing
Ensures clients are aware of costs before starting the filing process.